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Cancellation & Refund Policy for RESURGENCE ˚ ༘ ೀ⋆｡˚
At RESURGENCE, we value your trust and want to ensure that your experience with us is as smooth and satisfying as possible. Below is our comprehensive policy regarding cancellations and refunds. We are committed to working with you to resolve any issues and make things right
Order Cancellations
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We accept cancellations anytime up until the order is processed and packaging has begun. If you wish to cancel your order, please reach out to us as soon as possible.
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Once your order enters the packaging stage, we may not be able to cancel it. However, we understand that situations arise, and we are committed to making accommodations where possible. If you have a special case, please email us at team@resurg3nce.com, and we’ll do our best to assist you.
Refunds & Returns
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We offer refunds for eligible orders if you are not completely satisfied or if you wish to return your product. If you would like to return your item for a refund, please contact us within 30 days of receiving your order, and we’ll guide you through the return process.
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PLEASE DO NOT DISPUTE a claim or initiate a chargeback if you are unhappy with your order. We truly value you as our customer and want to help make things right, but disputes can lead to unnecessary delays and complications. 💕
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If you’re considering a chargeback, we kindly ask that you reach out to us first at team@resurg3nce.com. Let us know what went wrong, and we’ll work together to offer you a full refund or find another solution that makes you happy—no questions asked and no extra hassle. We promise we’ll take care of you! <3
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Damaged or Incorrect Items: If your order arrives damaged or if you receive the wrong item, please email us with photos, and we will either send you a replacement or issue a full refund. We’re here to make sure you have a great experience with RESURGENCE!
Our Promise to You
WE PROMISE TO GET TO YOUR EMAIL AND SOLVE YOUR INQUIRY NO MATTER WHAT. During peak seasons, it may take us a bit longer to respond, but rest assured, we are committed to resolving every issue. We appreciate your patience and are here to support you every step of the way <3
If you ever have any issues with your order, please reach out directly to our support team at team@resurg3nce.com. We’re committed to resolving any problem as smoothly as possible and ensuring you walk away satisfied.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™