FREE WORLDWIDE SHIPPING | DAILY RESTOCKS
don’t hesitate to reach out to us! we’d love to hear your feedback, thoughts, or any questions you may have <3
please feel free to fill out the form below or email us at team@resurg3nce.com
and we will get back to you within 2-5 business days.
if you don’t receive a reply after a few tries, try sending the message from a different email just in case, sometimes things get caught in the spam folder!
and if you're ever considering a refund, no worries at all, we’ll never hold onto your money, and we’ll always work with you to make sure things end in a way that feels best for you :)
we look forward to hearing from you soon ˚ ༘ ೀ⋆｡˚
Shipping Policy
Below you'll find everything you need to know about how shipping works at RESURG3NCE, including our current processing times and what to expect after placing an order.
Processing Your Order
Every order is carefully packed by our team before it is shipped.
In-Stock Items
```In-stock items typically have a processing time of 2 to 12 business days before shipment.
```Pre-Order Items
```Pre-order items are products made available for purchase before they are ready to ship. Depending on the product, production schedule, and demand, pre-orders may take up to 3 months to be processed and shipped unless a different estimated timeline is clearly stated on the product page.
Please review the individual product description before ordering, as product-specific timelines may vary.
```During new releases, holidays, or periods of high order volume, processing times may occasionally take longer than estimated. We're always working to fulfill orders as quickly as possible while maintaining the quality you expect from us.
If you need your order by a specific date, you can submit a shipment priority request through our form. While we cannot guarantee every request, we will always do our best to help whenever possible.
Delivery Times
The delivery estimates below begin once your order has been processed and shipped.
| Destination | Estimated Delivery Time |
|---|---|
| Canada | 1 to 5 business days |
| United States | 5 to 8 business days |
| United Kingdom | 12 to 15 business days |
| All Other International Destinations | 12 to 22 business days |
Please note: These delivery estimates do not include processing times.
Order Updates
You'll receive three email updates throughout your order:
| 01 |
Order Confirmation Sent immediately after your purchase has been completed. |
| 02 |
Shipping Confirmation Sent once your order has been packed and prepared for dispatch. This email will include your tracking number. Please allow a short period for tracking information to begin updating after the carrier receives your package. |
| 03 |
Delivery Confirmation Sent once your package has been marked as delivered. |
Customs & Duties
International orders may be subject to customs fees or import duties depending on your country's regulations.
Customs fees and import duties are determined by the destination country's authorities and are the responsibility of the customer. If you have any questions regarding customs, please do not hesitate to contact us.
📧 Need Help?
```If you have any questions about your order or shipping, our support team is always happy to help. The fastest way to reach us is through our live chat, or you can contact us through our support page.
```Thank you so much for supporting RESURG3NCE. We cannot wait for you to receive your order and hope you love it as much as we do. ♡
